Customer Service
Shiva Stone's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at sales@shivastone.com or call (707) 433-3446 anytime.
Important: The check-out module of this web site makes errors.
Sometimes it assesses sales tax when not applicable, and it routinely computes incorrect shipping cost on multiple items.
If you think something is not quite right, or experiencing any problems, just abandon the cart, and email us with the names or numbers of items that interest you.
Or you can simply proceed with the checkout, and if you were overcharged then we'll refund you the difference.
One way or another, whatever is wrong, we'll make it right! Thanks for your understanding!
Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.
The Management
To obtain the status of an order, enter the confirmation number and click Go!.
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